FP Partner Inc.Privacy Policy
FP Partner Inc. (“the Company”) believes that it has a social responsibility to respect the rights and interests of individuals and protect their personal information. Accordingly, the Company has established this Privacy Policy and will implement and maintain it, positioning the protection of personal information and respect for individuals’ rights and interests as top priorities in its business operations.
The Company has established a system to respect the rights and interests of individuals and protect their personal information, and will handle personal information appropriately in accordance with established rules in its acquisition, use, and provision. Furthermore, the Company will take measures to ensure that personal information is not handled beyond the scope of the purposes stated at the time of acquisition.
In handling personal information, the Company will comply with all applicable laws, regulations, guidelines established by the Japanese government, and other relevant norms pertaining to the protection of personal information.
The Company will implement security measures to help prevent the leakage, loss, or damage of personal information, and will take corrective action as appropriate.
The Company will respond appropriately to complaints and inquiries from individuals regarding the handling of their personal information and the Company’s personal information protection management system.
Having established a management system for the protection of personal information, the Company will ensure that its employees are fully informed of the system, conduct regular reviews of the system, and continuously improve it.
7F, FP Asakusabashi Building, 1-1-8 Asakusabashi, Taito-ku, Tokyo 111-0053, Japan
Weekdays 9:00 a.m.–5:00 p.m. (excluding weekends, Japanese national holidays, and the year-end/New Year holidays)
Tsutomu Kuroki
Representative Director and President
FP Partner Inc.
The Company will use and manage personal information (including retained personal data) as follows.
The Company will use the personal data in its possession for the following purposes.
(1) Life insurance and non-life insurance agency services, financial product intermediary services, banking agency services, financial planning and consulting services, real estate-related services, advertising services, and educational services
i. Perform duties as an insurance agency, such as soliciting insurance and other products on behalf of life and non-life insurance companies, acting as an agent or intermediary in concluding insurance contracts, and maintaining and managing insurance contracts, as well as providing services incidental or related to these activities.
ii. Solicit securities and financial products, mediate transactions, and provide information on services in connection with the financial product intermediary business.
iii. Introduce products offered by affiliated banks for which the Company provides banking agency services.
iv. Execute services related to the ownership, management, and leasing of real estate, as well as advertising and educational services, and provide services incidental or related to these activities.
v. Conduct surveys, advertising and promotional activities, disseminate information through newsletters and other publications, and carry out other activities necessary to improve customer services, as well as create statistical data processed into a form that does not identify individuals.
vi. Handle, contact, and report on inquiries received by the Company.
vii. Verify customers’ identities and confirm their eligibility to use financial products and services, as required by the Act on Prevention of Transfer of Criminal Proceeds.
viii. Determine whether it is appropriate to provide certain products and services, including by making judgments based on principles such as the principle of suitability.
ix. Verify that a customer is the individual concerned or an authorized representative of that individual.
x. Perform administrative tasks related to transactions with customers, such as reporting the results of such transactions.
xi. Appropriately perform entrusted operations when entrusted by other businesses or entities with the processing of all or part of personal information.
xii. Exercise rights and fulfill obligations based on contracts with customers and applicable laws.
xiii. Carry out other activities necessary to conduct transactions with customers appropriately and smoothly.
(2) Recruitment and Selection of Employees
i. Provide information on various company information sessions and accept applications.
ii. Provide information on the Company, open positions, and other recruitment-related details.
iii. Conduct the selection process.
iv. Notify individuals of the results of the selection process.
(3) Management of Employees’ Personal Information
i. Manage personnel matters and payroll.
ii. Administer social insurance, labor insurance, and employees’ pension affairs.
iii. Provide internal services and employee benefits.
iv. Manage occupational safety and health and perform construction management duties.
v. Communicate for business purposes and provide emergency notifications in the event of disasters and other emergencies.
vi. Manage employees’ health in accordance with applicable laws and regulations.
vii. Manage operations, assets, and systems.
viii. Conduct other activities incidental or related to the above.
(4) Management of Information Concerning Former Employees
i. Ensure compliance with labor-related laws and regulations.
ii. Conduct administrative communications and provide emergency notifications as necessary.
The Company will not provide customers’ personal information to third parties without prior consent, except in the following cases:
(1) Where disclosure or provision is required or permitted by applicable laws and regulations.
(2) Where the provision of information is necessary to protect the life, physical safety, or property of individuals and it is difficult to obtain the customer’s consent.
(3) Where the provision of information is necessary to improve public health or for similar purposes and it is difficult to obtain the individual’s consent.
(4) Where the Company is required to cooperate with national or local governments (or similar public bodies) in performing public duties and obtaining customers’ consent may hinder the execution of such duties.
The Company may outsource a portion of its personal information handling operations to third parties within the scope necessary to achieve the purposes of use. In such cases, the Company will exercise necessary and appropriate supervision over the contractors to which such operations are outsourced.
The Company does not jointly use any personal information it has obtained with other companies.
The Company accepts complaints and inquiries regarding the handling of retained personal data through its Personal Information Inquiry Desk. Alternatively, such complaints and inquiries may be submitted to the certified personal information protection organization listed below, to which the Company belongs.
Accredited Personal Information Protection Organization Administrative Office, Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
Roppongi First Building
1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
Customers have the right to request notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and cessation of provision to third parties regarding personal data retained by the Company. The Company accepts these requests through its Personal Information Inquiry Desk.
After receiving an inquiry, a representative from the Company will promptly send the necessary documentation (“Personal Information Disclosure, etc. Request Form”) for disclosure and other requests.
Please send the required documents to the Personal Information Inquiry Desk by post. (The person making the request will bear all postage costs.) The Company may not be able to respond to requests for disclosure and other matters if any documents are incomplete.
Required Documents
i. Upon receiving an inquiry, the Company will send the individual a “Personal Information Disclosure, etc. Request Form.” Please complete the form with the details of your request and return it to the Company.
ii. A document that can be used to verify the individual’s identity (a copy of an official document, such as a driver’s license, health insurance card, pension handbook, certificate of residence, passport, or alien registration card)
Before sending such documents, please make sure to black out information such as your registered domicile or health-related details (physical condition, medical condition, etc.) so that they are not legible.
The Company may be able to verify the individual’s identity using a membership number, phone number, email address, or other information on file. Please contact the Company for further assistance.
iii. If a request is made by an agent on behalf of the individual, a letter of authorization from the individual
iv. For requests for notification of the purpose of use or disclosure, a handling fee (a fixed-amount postal money order or postage stamps worth JPY 1,000)
In principle, customers provide personal information to the Company voluntarily. Customers are free to choose not to provide certain personal information; however, doing so may result in disadvantages, such as the Company being unable to provide appropriate services to the customer.
The Company’s website uses cookies to collect information about visitors’ devices and browsing history within the website (such as accessed URLs, content, and viewing order). Additionally, when using the app, the Company collects location information if the user grants permission. Location information for the app can be disabled at any time via the device settings. (Note: Disabling this feature may prevent the app from providing certain services or notifications.)
7F, FP Asakusabashi Building, 1-1-8 Asakusabashi, Taito-ku, Tokyo 111-0053, Japan
Weekdays 9:00 a.m.–5:00 p.m. (excluding weekends, Japanese national holidays, and the year-end/New Year holidays)
The Company will manage customers’ personal information entrusted to it in an appropriate manner and will implement necessary security measures to prevent leakage, loss, falsification, and other incidents. The Company will provide internal training to its employees regarding the protection and appropriate handling of personal information. In addition, the Company will establish retention periods for personal information based on its purpose of use and will dispose of such information appropriately once the relevant purpose has been achieved.
Please refer to the information below for details on the security measures.
Management of Personal Information at FP Partner Inc.
In recent years, cyberattacks have become increasingly sophisticated worldwide, and threats such as cyberterrorism using computer viruses, large-scale data breaches, and business email scams have been growing. In response, the Company recognizes the importance of protecting information assets, including customers’ personal information, and will implement the following initiatives to comply with applicable laws, regulations, and technical standards, handle such information assets accurately, safely, and appropriately according to risk, and live up to the trust of stakeholders.
Establishment of Basic Policies
Establishment of Rules for the Handling of Personal Data
Organizational Security Control Measures
Personnel Security Control Measures
Physical Security Control Measures
Technical Security Control Measures
Established on December 1, 2014
Revised on December 1, 2023
Revised on November 1, 2025
FP Partner Inc.