Q
Are consultations really free?
A
Yes.
You can consult with us as many times as you like, free of charge.
There are no consultation fees or administrative charges, even when you enroll.
Feel free to reach out until you’re completely satisfied.
Q
Can you suggest products from multiple insurance companies?
A
Yes. We offer insurance products from multiple partner companies.
Through our FP consultation service, we first check whether your current coverage matches your needs, then recommend products from several insurers without bias toward any one company. Rest assured, our advice is impartial.
Q
I’m concerned about sharing personal information. Is it safe?
A
Rest assured.
As a Privacy Mark (P-Mark) certified company, we comply with privacy laws and maintain a high standard of protection. We never share your personal information with third parties without your consent.
Q
Can I still get insurance if I have a pre-existing condition?
A
Yes.
We offer plans that are easier to join, even if you have pre-existing conditions.
Some options do not require a health declaration. We’ll explain the details during your consultation.
Q
I’d like to learn more about your company.
A
You can view our company profile below.
Q
Where can I find your solicitation policy?
A
You can view our solicitation policy below.
Q
Where can I find your privacy policy?
A
You can view our privacy policy below.
Q
How long does a consultation take?
A
It usually takes about one to two hours, depending on your needs.
If you wish, we can propose plans tailored to your situation. For example, with insurance, one consultation may not be enough to decide. In that case, you’re welcome to consult with us as many times as needed until you’re satisfied.
Q
Can I ask about pensions, education costs, or asset planning instead of insurance?
A
Yes. Our financial planners will help you based on your needs.
After reviewing your life plan, we’ll suggest effective ways to prepare for pensions, education expenses, and asset planning. You’re also welcome to ask about future concerns, even if they don’t seem urgent now.
Q
Can I still consult with you after enrolling in insurance?
A
Yes.
Free consultations are always available after enrollment.
Your needs may change as your life stage changes—for example, with income shifts, buying a home, or children starting school. Regular consultations can help ensure your future peace of mind.
Q
Can I get help with filing insurance claims, such as during hospitalization?
A
Yes.
We can help you submit insurance claim documents.
Just contact your representative, and we’ll also assist with address or account changes as needed.