We believe that the most important factor in ensuring long-term continuation of insurance policies with our customers is maintaining a relationship of trust. This trust begins with appropriate proposals and accurate procedures when customers take out an insurance policy and is further reinforced through timely and appropriate after-sales services.
Our vision for the insurance business is to continually monitor our customers’ policy status and protect their peace of mind throughout their lives.
We believe that our professional mission and pride in the insurance industry lie in earning and maintaining our customers’ trust over the long term.
To instill this belief throughout the company, we have established and announced a management philosophy that embodies it. We display this philosophy within the company and provide it to all employees to carry as a constant reminder.
We regularly review and assess the progress of our initiatives under this policy and disclose the results on our corporate website.